Coolnice Privacy Policy

Sickfaces Pty Ltd (Trading as www.Coolnice.com.au) ,is an online retailer of casual fashion. At Coolnice, we value our relationship with our customers as well as other users of this website. Coolnice understands that you may be concerned about the collection of your personal information, when placing an order on the Coolnice Website. We have implemented this Privacy Policy to inform you of the information that is collect, how we collect this information and data, and what we do with any information after we collect it. If you have any questions or comments regarding our Privacy Policy, please feel free to contact us at: info@coolnice.com.au

At Coolnice, your personal information is treated with the upmost care and diligence. Sensitive payment information such as credit card details are NEVER stored on the Internet with our system. Once you enter your credit card details, it is instantly encrypted and sent direct to payment partner eWay with our merchant St George Bank if you use a credit card or to PayPal. We use the latest 1024-bit encryption technology in all areas of the site which require you to provide payment information. This is done to protect you from any unauthorized use of the information you are sending to our server.

The Coolnice website is registered with site identification authorities to enable your browser to confirm our security identity before any information is sent. With this technology, the identity of this site is automatically confirmed behind the scenes prior to the transmission of any sensitive information requested to complete an online order. This also ensures that your data reaches your intended target or your browser notifies you that the potential receiving site looks suspicious and should be avoided. Physical, electronic and managerial procedures have been implemented to safeguard the security and integrity of your personal information. The Coolnice website encrypts sensitive information in all areas that the Coolnice Team have requested.

Coolnice will be required to release personal information under the following circumstances:

• Where release is required by law (for example, a subpoena) or regulation or is requested by a government agency;
• Where our records indicate a company or an individual may be engaged in fraudulent activity or other deceptive practices that a governmental agency should be made aware of;
• To appropriate persons, where your communication suggests possible harm to others

The Coolnice website is not set up to track, collect or distribute personal information not entered by visitors. However, our site logs do generate certain kinds of non-identifying site usage data, such as the number of hits and visits to our sites. This allows us to continually better and improve the services we offer to you.
Coolnice like many websites, use cookies. Cookies tell us how often you visit pages, which helps us learn what products and information interests you. In this way, we can give you more of the content and products you like and less of the content you don't.

Generally, cookies work by assigning a unique number to the user that has no meaning outside the assigning site. A cookie can't read data off your hard disk or read cookie files created by other sites. This random number lets us keep track of how many times customers are doing specific things - like visiting our site each month - without us really knowing who those customers are. We also use cookies to keep track of your shopping cart and to make sure you don't see the same advertisement repeatedly. We use cookies to deliver content specific to your interests and to save your member ID.

Additionally, after you've entered your contact and delivery details during a session on our service, you can elect to save that information so you don't have to re-enter it on your return to the site. If you do not want this information to be saved, you must indicate "DO NOT SAVE DETAILS" when prompted. Users should be aware that Coolnice cannot control the use of cookies or the resulting information by advertisers or third parties hosting data for Coolnice. But if you never register or leave personal information at a site, then the server only knows that someone with your cookie has returned to the website. It doesn't know anything else.

If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows the user to deny or accept the cookie feature.